Payment and Return Policy

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Which credit cards does Cunha-USA.com accept?

Cunha-USA.com accepts the following credit cards:

VISA

Master Card

Discover

American Express

Cunha-USA.com accepts personal checks, business checks, money orders or C.O.D. orders at this time.

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When will my credit card be charged?

Your credit card will not be charged until you product is shipped.

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What is Cunha-USA.com's return policy?

Cunha-USA.com will refund the full price, less shipping costs, of any item purchased from us if returned in the condition received, within 14 days of date of receipt.

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What is the process of returning an item?

To insure full credit for your returns, please do the following:

1. Inspect your order immediately upon receipt. We cannot accept returns after the 14 day authorized return period.

2. Call us or email Cunha-USA.com for a Return Authorization Number:
   • By Telephone,
     New York(718) 352-8564
     Spain (988) 530231
     
   • By Email, at customercare@cunha-usa.com

3. All items must be returned in original condition, including all warranty cards, product manuals, cartons. Include your Return Authorization Number and a copy of your shipping receipt in the shipping container.

4. Pack all items in a strong shipping container. Return your package freight prepaid. We cannot accept any returns sent C.O.D. or "shipping charges collect".

5. Return your package to:
   

   EEUU
   Cunha-USA International Returns
   P.O.BOX 3005
   GCS New York 10163
   
   Spain
   Cunha-USA International Returns
   Ctra Irixo nº66
   Carballino 32500 Ourense

6. Credit will be applied to the same credit card you used to purchase the order.

7. Returns that do not meet the Cunha-USA.com Return Policy will be assessed a 15% restocking fee, if accepted.

8. For any questions regarding a return, please call Customer Care at:
               N.Y (718) 352-8564
               Spain (988) 530231